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The Australian Competition and Consumer Commission (ACCC) has launched an investigation into complaints about excessive prices charged for COVID-19 rapid antigen (RAT) testing.
The consumer watchdog has so far received more than 100 consumer complaints about excessive prices being charged for RATs, as home test kits continue to be sold at most drugstores and retailers.
“We are seeking information from suppliers on their costs and current prices for rapid antigen testing. We also ask them about their current stock levels and quantities on order, and their expectations about when additional testing might be readily available to consumers. “said ACCC President Rod Sims.
“We are also reaching out to major retailers and pharmacies looking for similar information and reminding them that they must be able to justify any claims they make to consumers about the reason for the price increase.
“The ACCC has put in place a team to work on the issues.
While suppliers are generally able to set their own prices, companies should not make false or misleading claims as to why the prices are high.
“We will not hesitate to name and shame suppliers and retailers who we believe are doing the wrong thing,” said Mr. Sims.
Mr Sims said eBay was the source of many of the complaints and he was also aware of concerns about the prices being charged for RATs through online retailer Kogan.
Australians are urged to contact the ACCC if they see retailers attempting to sell rapid antigen tests at excessive prices.
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